Privacy Policy

I developed the Koh Slaket Studio app as a free app, provided for users at no cost. This service is provided by me at no charge and is intended for use as is.

This page is used to inform visitors regarding my policies with the collection, use, and disclosure of personal information for anyone deciding to use the service.

If you choose to use the service, then you agree to the collection and use of information in relation to this policy. The personal information I collect is used for providing and improving the service. I will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Koh Slaket Studio, unless otherwise defined in this Privacy Policy.

Information Collection and Use

We collect personal data when you create an account, fill out online forms, log in through usernames or social networks, or interact with us in any way. We process users' personal data to provide and manage the service, communicate with you, provide an improved experience, notify you of service updates, and protect the service and our interests. The nature, scope, type, purpose of the personal data processed, and the legal basis for processing, as well as organizational and technical measures taken to secure the data, are described in this policy to safeguard personal privacy.

Technical and Security Measures

We maintain technical and organizational measures, internal controls, and information security processes to meet industry standards. These measures are designed to protect your data from accidental loss, destruction, or alteration, unauthorized disclosure, or access, and illegal destruction. Steps include employee reliability, limited access control, identity verification, employee training, regular backups, data recovery procedures, software protection on storage devices, and storage limitation.

Data Storage and Processing

Data collected from you may be transferred to, stored, and processed in Cambodia or other countries by our vendors or partners. We ensure compliance with EU data protection laws, requiring third-party processors to provide adequate protection for personal data.

Use of Data

We may use aggregated anonymous data collected from you for internal statistics, audits, product and market research, and analysis (to improve service availability, service scope, and develop new technologies and services). We may also use such data for benchmarking and other analytics.

Information Collection

User Information

- User's phone number/password (for Koh Slaket Studio services)
- Profile information (e.g., display name for services)
- Cookies
- User IP address
- Device information (such as operating system, serial number, mobile advertising ID, hardware details), browser type, and browser language
- Anonymous location data (e.g., geographic location and WiFi network details)

Purpose of User Information Collection

The collected user information will be used for the following purposes:

- To provide services to you
- For customer service, security, archiving, and backup purposes
- To prevent fraudulent use of services
- To provide better advertising and targeted marketing experiences
- To develop new services and improve existing services
- For aggregated customer analysis and market research

Third-Party Service Providers

Koh Slaket Studio may engage third-party contractors to process the personal information collected from users to meet specific purposes related to the use of the service. If deemed necessary, I will reasonably assess the qualifications and capabilities of third-party contractors, sign confidentiality agreements, and ensure that they have implemented systems to manage the collected information.

Third-Party Service Providers: Umeng Push SDK

To enhance user experience and deliver timely notifications, we have integrated Umeng Push SDK, operated by Umeng Tongxin (Beijing) Technology Co., Ltd. Below is more detailed information regarding the SDK:

SDK Name: Umeng Push SDK
Purpose: Umeng Push SDK allows us to send notifications, including but not limited to event information, service updates, promotional messages, etc.
Operator: Umeng Tongxin (Beijing) Technology Co., Ltd.

Types of Personal Information Collected

To ensure the effectiveness of push notifications and optimize service and user behavior analysis, Umeng Push SDK may collect the following device and network information:

- Device information: including but not limited to IMEI, MAC address, Android ID, IDFA, OAID, OpenUDID, GUID, SIM card IMSI, ICCID, etc.
- Location information: Geolocation data may be collected to provide location-based content and optimize push services.
- Network information: including details about your internet service provider, network type, etc.

Umeng Privacy Policy

We recommend reviewing Umeng's Privacy Policy to better understand how they handle the information collected. You can access Umeng’s Privacy Policy here: https://www.umeng.com/page/policy.

Sharing Information

Koh Slaket Studio may share users' personal information with business partners, provided that we will inform users of the purpose of sharing, the partner’s identity, and the content of the information being shared.

Location Information

Koh Slaket Studio may share anonymous location data with third parties for interest-based advertising, aggregated customer analysis, and market research.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be notified to users through the app.

Inquiries

If users have any questions, complaints, or comments about this Privacy Policy or how Koh Slaket Studio handles user information, please contact us at kohslakets@gmail.com.

Deleting Data

If you wish to stop using the service, you may request to have your personal data deleted by sending an email to kohslakets@gmail.com with your account ID.

It typically takes about 60 days to delete an account after a request is made. However, certain information may be retained in backups for a reasonable period.

If you request the closure of your account, we will delete or anonymize your personal data, so it is no longer identifiable, except where we are legally required to retain certain data or for lawful reasons where we may still need the data. For instance:

1. Your account has unresolved issues, such as an outstanding balance or unresolved claims or disputes.
2. We are required to retain data for legal, tax, audit, or accounting reasons.
3. We need to protect against fraud or maintain the security of our services for our legitimate business interests.